The Help Desk with Bill Liss

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Atlanta Watershed answers audit; adds response teams

6:46 PM, Jun 19, 2013

Skyrocketing water bills, faulty electronic meters, and years of customer service complaints, all still plague Atlanta Watershed Management.

More Help Desk Headlines

Sketch released of Lilburn would-be kidnapper

11:35 AM, Jun 11, 2013

Authorities have released a sketch of the man they say tried to lure a 10-year-old girl into his vehicle in Lilburn on June 1.

Collapsed deck prompts inspection alerts

6:18 AM, Jun 11, 2013

Deck collapses are common after saturating rains. Learn how to ensure your home's deck is safe.

Help Desk: Outdoor Weekend Events

6:29 PM, Jun 7, 2013

Don't let the scattered showers this weekend keep you inside. The Help Desk found fun weekend events for you to enjoy.

Help Desk: Obtaining Permits for Unwanted Trees on Property

6:27 PM, Jun 7, 2013

The 11Alive Help Desk has compiled contact information for obtaining a permit in order to remove unwanted trees from your property.

Atlanta becoming Southeast "Silicon Valley"

6:42 PM, Jun 6, 2013

There's no need to go west to Silicon Valley, just look to Atlanta, where investors and big companies are moving, and bringing with them almost 3,000 jobs, the latest being AT&T with 600 new openings.

Skyview Job Fair draws hundreds for 50 jobs

10:00 PM, Jun 5, 2013

Employment at Atlanta's new, 20-story-high ferris wheel drew almost 1,000 job seekers to the Omni Hotel: Downtown on Wednesday evening. 

Al Roker and Operation Homefront surprise veteran

7:01 PM, Jun 3, 2013

Al Roker visited Lawrenceville today to surprise one military family with a new home on behalf of Operation Homefront. 

Help Desk: Identifying quality rating for area child care programs

6:02 PM, Jun 3, 2013

Georgia residents will have the option to view ratings of early child care providers beginning July 1, 2013, through the Georgia Department of Early Care and Learning.

Help Desk: SkyView Atlanta Job Fair Wednesday

4:51 PM, Jun 3, 2013

SkyView Atlanta will host a job fair on Wednesday, June 5 at the Omni Hotel in the CNN Center to fill 50 new positions for the downtown Ferris wheel attraction soon to soar above the skyline.

Good Samaritans rescue woman after I-75 car wreck

11:08 PM, May 31, 2013

It was a frightening experience for a Jonesboro woman Wednesday night when her car was sideswiped by another vehicle getting on to Interstate 75.

Help Desk: How to make college more affordable

5:24 PM, May 31, 2013

Earlier today, President Barack Obama spoke on the amount of debt college students take on during the pursuit of their degrees. The Help Desk found some sources to aid in the cost of college education. 

Help Desk: Kick off the start of summer with these fun weekend events

5:23 PM, May 31, 2013

The 11Alive Wizometer is tracking mild summer temperatures this weekend, with scattered showers on Saturday and Sunday.  Don't let the cloudy skies get you down though, the 11Alive Help Desk wants you to kick off the first weekend of the summer with these indoor and outdoor events.

Waffle House Chairman sex tapes case may backfire on his accuser

Cobb County judge finds former housekeeper violated Waffle House chairman's privacy by secretly recording several sexual encounters at his home.

8:07 PM, Jun 17, 2013

Woodstock police dog dies after being left in patrol car

A Woodstock Police dog is dead after being left in an officer's patrol car Monday night.

7:58 PM, Jun 19, 2013

A Day in the Life of Tripp Halstead

We spent a full day for the Jefferson toddler critically injured last fall by a tree limb. Tripp's story has been embraced by hundreds of thousands around the country. 

9:33 AM, May 21, 2013

Atlanta police officer involved in Buckhead shooting

An Atlanta police officer was involved in a shooting Wednesday afternoon.

12:22 AM, Jun 20, 2013

'Sopranos' star James Gandolfini dies at 51

James Gandolfini, who played Tony Soprano  on "The Sopranos," died of a heart attack while on vacation in Rome. He was 51.

5:12 AM, Jun 20, 2013

Paula Deen: I 'do not condone' use of n-word

Spreading quickly on the Web: A National Enquirer story in which Paula Deen "confesses" she has said "the N-word on several occasions" and talked about "wanting black waiters to play the role of slave in a wedding party she was planning."

6:36 PM, Jun 19, 2013

Police confiscate 188 pounds of marijuana from 'grow house'

Police said they seized 188 pounds of marijuana plants from an unoccupied home on Waters Run Drive in Alpharetta.

12:22 AM, Jun 20, 2013

2 year old drives truck into house

A child accidentally put a truck in gear and rolled it into a house in Gwinnett County.

2:37 PM, Jun 19, 2013

2 year old drives truck into neighbor's house

A 2-year-old boy was the only one in a pickup truck when it crashed through a home across the street. No one was hurt.

5:28 AM, Jun 20, 2013

Tripp Halstead's family to receive renovated home

A non-profit organization will perform a series of improvements to Tripp Halstead's home this summer.

1:55 PM, May 16, 2013


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      Notable deaths in 2013

      8:16 PM, Jun 19, 2013

      Notable individuals who passed away during 2013.